Frequently Asked Questions

Click on the login button in the menu to open the login page. You need to use the same email address that you used when buying your content and then enter the password you chose after checkout.

If you have forgotten your password click here to recover it.

You can recover your password by clicking here, your will receive an email with instructions on how to reset your password.

When you buy your course you should automatically get an email with a link to the Russ Jackson Academy website directing you to your course. Otherwise, login and then click on your profile tab at the top right hand side of the website to access your library.

You should get our email within 10 minutes of purchase, otherwise you can log directly into your account and your course should be listed in your library. If your course is not in your library please email: [email protected]

Open the Zip folder and save the .atn file on your computer. I save mine in a folder called 'actions' in my documents folder.

Then open Photoshop, and click on the Actions Palette menu button (located in the top-right of the Actions Palette.

Select “Load Actions”

At checkout fill in your code in the coupon box, your discount will automatically be applied before you choose your payment method.

Check the amount and proceed with your payment.

Unfortunately the videos can't be downloaded, only watched through the website.

An online workshop is an more intensive workshop consisting of multiple videos which cover a broader scope of a particular subject. eg. posing newborns.  A tutorial is shorter and is a detailed deconstruction of a particular pose that may have not been included in an online workshop. The tutorial demonstrates how to pose light and edit a pose from start to finish.




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